IT Help Desk
The Information Technology Help Desk at Cal Maritime provides assistance to all students, faculty, and staff. It provides support for all University-owned equipment and software, networking, and the use of computer-related technology.
Help Desk Services
Many of our popular requests are available through online self-service:
- Port Pass requests - Port Pass requests are made online. Instructions for pickup will be emailed once port pass is ready.
- Password assistance - Password updates and resets can be made using the Cal Maritime Password service
- Software distribution – How to obtain MATLAB, SolidWorks, and Office 365 applications
- Report residence hall WiFi issue
How to reach us
Email helpdesk@csum.edu - your request will automatically be entered into the Help Desk ticketing system and you will receive confirmation via email.
Call 707-654-1048 - leaving a voicemail will automatically create a ticket into our Help Desk ticketing system.
Visit us in Navigator 202 - Monday-Friday 8:30 AM and 5:00 PM
Audiovisual Equipment in Classrooms and Labs
Audio/visual support for classrooms is one of the Help Desk's top priorities.
To report audio/visual equipment problems, please call 707-654-1048 or email helpdesk@csum.edu